Frequently Asked Questions
Find answers to common questions about PDFGee
General Questions
What is PDFGee?
PDFGee is a free online toolkit offering 13+ powerful tools for image optimization, PDF editing, and data processing. All processing happens in your browser, ensuring complete privacy with no uploads required.
Is PDFGee really free?
Yes! PDFGee is completely free to use with no hidden charges, subscriptions, or premium tiers. All tools are available to everyone at no cost. We accept voluntary donations to support development and hosting costs.
Do I need to create an account?
No account required! You can use all PDFGee tools anonymously without registration, sign-up, or providing any personal information.
Which browsers are supported?
PDFGee works on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend using the latest version of your preferred browser for the best experience.
Privacy & Security
Are my files uploaded to your servers?
No, never! All file processing happens entirely in your browser using JavaScript. Your files remain on your device and are never uploaded to any server. You can verify this by using your browser's developer tools or by disconnecting from the internet - our tools will still work!
Is my data safe and private?
Absolutely! Since processing happens locally in your browser, we have zero access to your files. Your documents, images, and data stay 100% private on your device. When you close the browser tab or refresh the page, all data is cleared from memory.
Can I use PDFGee offline?
Once the page is loaded, most tools will work offline since all processing is client-side. For the best offline experience, you can install PDFGee as a Progressive Web App (PWA) on your device.
Image Tools
How much can I compress my images?
Our Image Compressor can reduce file sizes by up to 90% while maintaining excellent quality. The actual compression depends on your original image and selected quality settings.
What image formats are supported?
We support JPG, JPEG, PNG, WebP, and SVG formats. Different tools may have specific format requirements, but most common image formats are supported across all image tools.
How does the Background Remover work?
Our Background Remover uses advanced algorithms to detect and remove backgrounds from signatures, stamps, and scanned documents. It's particularly effective for documents with white or light-colored backgrounds.
PDF Tools
Is there a limit on PDF file size?
Since processing happens in your browser, the limit depends on your device's memory (RAM). Most modern devices can handle PDFs up to 100MB easily. Larger files may work but could be slower.
Can I merge multiple PDFs at once?
Yes! Our PDF Merger allows you to combine as many PDF files as you need. Simply upload them, arrange them in your desired order, and merge them into a single PDF.
Are PDF signatures legally valid?
Our PDF Signer allows you to add digital signatures to documents. However, the legal validity depends on your jurisdiction and the specific requirements of the receiving party. For legally binding signatures, consult with legal professionals in your area.
Data Tools
Can I visualize Excel files?
Yes! Our Data Visualizer supports both CSV and Excel files (.xlsx, .xls). Simply upload your file and create interactive charts with line, bar, pie, doughnut, radar, polar area, or scatter plot visualizations.
What data cleaning features are available?
Our data tools offer multiple cleaning features including:
- Remove duplicate rows
- Remove empty rows
- Sort data by any column
- Filter data with multiple operators
- Normalize and standardize values
How does the Text to SQL tool work?
Simply describe what you want in plain English (e.g., "get all users where age is greater than 18"), and our tool converts it into proper SQL query syntax. It's perfect for learning SQL or quickly generating queries.
Technical Questions
Why is processing slow on my device?
Processing speed depends on your device's CPU/GPU and available memory. Larger files naturally take longer to process. Try closing other browser tabs or applications to free up resources. Newer devices will generally process faster.
Can I use PDFGee on mobile devices?
Yes! PDFGee is fully responsive and works on smartphones and tablets. However, some tools may perform better on desktop devices due to the processing power required.
What happens when I refresh the page?
All your files and data in memory are cleared when you refresh or close the browser tab. This is a security feature - your data is never stored. Make sure to download your processed files before closing or refreshing!
Support & Donations
How can I support PDFGee?
If you find PDFGee useful, you can support us by:
- Making a voluntary donation (click the ❤️ Donate button)
- Sharing PDFGee with friends and colleagues
- Providing feedback and suggestions
- Reporting bugs or issues
What payment methods do you accept?
Donations are processed through Paystack and accept card payments, bank transfers, and other payment methods supported by Paystack. All donations are in Nigerian Naira (NGN) with a minimum of ₦1,000.
How do I report a bug or request a feature?
We welcome your feedback! Please contact us through our website at INDIGO REACH with details about bugs or feature requests.
Will you add more tools in the future?
Yes! We're constantly working on new tools and features based on user feedback and needs. Follow us or check back regularly for updates and new tools.
Still Have Questions?
If your question isn't answered here, please feel free to contact us at INDIGO REACH. We're happy to help!